Super Green Anytime Money Back Guarantee
Posted By CheapHostingChoice on June 11, 2009
Our last post is about if super green offers anytime money back guarantee. Because there is a little confusion from their website. Kevin made an online chat with super green customer support representative. The following content of this chat shows that super green hosting do offer anytime money back guarantee.
“Chat Information All our operators are currently assisting others customers. You are currently in position 1 Thank you for your patience. An operator will be with you shortly.
Chat Information You are now chatting with ‘Ralph’
Ralph: Welcome to Live Chat support, how may I help you?
kevin: hello,
Ralph: hello
kevin: could you please tell me about super green money back guarantee?
Ralph: Yes sure
Ralph: Anytime Money-Back Guarantee
Ralph: As we explain in this paragraph, we offer you an Anytime Money-Back Guarantee on all shared hosting plans. And here is how our cancellation policy works. It is very simple.
Ralph: If you cancel your account we will provide you with a full refund for the remainder of your term, excluding any setup fees that were charged when you signed up, and excluding domain registration fees. (Even if you received your domain for free through one of our promotional plans)
Ralph: The domain registration fee we incur on each domain registration is $20.00. So all refunds are subject to a $20.00 registration fee charge, but you will own the domain name afterwards.
kevin: all right. but at your web page of http://www.supergreenhosting.com/why, it said “30 day money back guarantee”
Ralph: We also had 30 days money back guarantee plan before but now we offer any time money back
Ralph: with 30 days the rules were just that you will get total refund after deducting domain name charges
kevin: so “30 day money back guarantee” is the old one. Currently super green offers “anytime money back guarantee” is this right?
Ralph: Yes
Ralph: Corect
kevin: thanks”
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